Customer Service Retail – Part Time
Company Description
We are currently hiring for the this position at the following locations:
- Colonial Heights Retail Store
- Laburnum Retail Store
- Harbourview Retail Store
- Williamsburg Retail Store
- Windsor Woods Retail Store
Goodwill of Central and Coastal Virginia is a non-profit organization that proudly serves people with obstacles to employment through education, training, and job placement services. We help people become independent members of their communities by giving them opportunities to work, earn an income, and enjoy a sense of pride and self-esteem. Our mission is focused on long-term employment solutions for individuals with disabilities or social and economic disadvantages. Funding for our social enterprise is fueled by donated goods, contracts with employers, and philanthropic gifts.
In addition, we provide business services to public, private, and government organizations. Our business units generate income and also serve as a front-line training ground for the development of job skills. We proudly channel over 85 percent of our revenues into programs to meet our local communities’ needs. So if you would like to join our fine family of Goodwill associates and work in an environment that genuinely helps others, then we encourage you to continue with this online job application.
Goodwill recognizes and respects the amount of time you are about to invest by applying to this open position. If you complete this job application, you will be kept informed via e-mail status updates throughout the evaluation process.
By continuing with this job application, you will be asked to answer job-specific questions. Please note that the questions contained in this job posting are the sole intellectual property of Goodwill of Central and Coastal Virginia.
Upon receipt of your responses, the recruiting team will evaluate your submission. If selected for a personal interview, you will receive an email notification to review your application. If not selected, you will receive an email telling you such. Phone calls inquiring about the status of your application are discouraged.
Goodwill of Central and Coastal Virginia is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Thank you,
The Hiring Team
SPECIAL NOTE: If you do not receive an e-mail confirmation e-mail within minutes of your job application submission, please check your e-mail bulk or spam folders.
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties within the scope of this position may be assigned.
Customer Service/Cashier:
Greet each and every customer, making eye contact, when they enter the store, thank each and every customer when they leave the store.
Act courteously and with interest in each customer encounter, provide an outstanding customer experience.
Assist customers in locating and/or selecting merchandise.
Process customer sales transactions quickly and accurately within the cash handling guidelines as outlined in the Retail Operations Manual.
Assist in stocking the sales floor for fixture fill as directed by store management leadership group.
Maintain sales floor in a clean, neat and orderly fashion, keeping wrap desks free of clutter.
Adhere to uniform dress code standards as outlined in the Retail Operations Manual.
Fully support all Retail Operations Initiatives ie: “Round Up”
RESPONSIBILITIES:
Demonstrate an enthusiastic and positive attitude.
Able to work as a team member in a fast paced environment, handling multiple priorities and quickly learning new procedures.
Communicate effectively and professionally with store management leadership team.
Able to be cross trained in multiple production and customer service positions.
Adhere to Assets Protection control and compliance procedures including safety.
Able to communicate effectively with customers, peers and management.
Adhere to work schedule.
Able to handle the physical requirements to accomplish daily responsibilities.
Responsibilities
- Performs the Essential Duties as assigned
- Performs other duties as assigned
- Accepts responsibility and accountability for his or her money drawer
- Addresses customer concerns and issues or escalates them as needed
- Follows all company policies, procedures, and business ethics codes
- Maintains work area in a neat and organized manner
- Greets customers and efficiently checks-out and bags purchased items
Qualifications
- Positive attitude and strong work ethic
- Professional, customer-friendly demeanor and appearance
- Strong customer service skills
- Cash handling experience preferred
- Willing to work a flexible schedule including nights and weekends
Benefits
- Holiday Pay
- Associate Discount
- 403(b) Retirement Plan
- and more!
