Goodwill subscribes to the concept of Values-Based Leadership, and all leaders and managers go through the VBL program designed by InnerWill.  The tenets of VBL closely align with Goodwill’s core values of respect, integrity, teamwork, commitment, learning and innovation.

Visitors to Goodwill will often comment that they see the values-based culture in action as we strive to do the right thing, assume positive intent, and meet people where they are developmentally.

Executive Team

Directors Team


  • Alex Milenbachs
    Controller, Finance

  • Antonio Pride
    Director, Post Retail

  • Bill Forbes
    Director, Assets Protection

  • Bob Allen
    Director, Contract Services

  • Charis Quick-Shaw
    Director, Talent Acquisition

  • Emily McHenry
    Director, Workforce Development

  • Janet Duncan
    Director, Human Resources

  • John Vrooman
    Director, Retail Operations - Coastal

  • Julie Treglown
    Director, Data and Platform Architects

  • Laura Faison
    Director, Community Engagement & Communications

  • Orlando Starkes
    Director, Contract Services, Commercial

  • Russ Rainer
    Director, Community Outreach