Customer Service Training Program

Are you passionate about delivering exceptional customer service in exciting, fast-paced industries?

Earn industry credentials and start a new career in customer service today!

Goodwill is offering a 3 week customer service job training program to prepare you for careers in retail, hospitality, health care, call centers and other industries that value customer service and sales skills. Apply today!

Course Benefits 

– No cost to participate

– Earn industry credentials: National Retail Federation Customer Service and Sales (Take the test for free – a $90 value)

– Digital Literacy and Employability Skills

– Training locations accessible by bus

– Personalized job placement support throughout central and coastal Virginia

*Course information subject to change

Application Process 

1) Gather and submit application documents, including preliminary assessment, to

2) Upon invitation from staff, attend a general information interview session

3) Selected applicants attend program orientation


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